Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HECK! Food Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'HECK! Food Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is: Heck Q, Lime Lane, Kirklington, Bedale, North Yorkshire, DL8 2NY. Our company registration number is 5169232 (Registered in England). The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Delivery

We currently do two deliveries a week.

  1. Wednesday - Your parcel(s) will be delivered to you on Wednesday if you place your order AFTER midday on the previous Wednesday and BEFORE midday on the following Monday
  2. Friday - Your parcel(s) will be delivered to you on Friday if you place your order AFTER midday on the Monday and BEFORE midday on the Wednesday

If you order £25 or more, you will qualify for FREE delivery.

All orders under £25 have a delivery cost of £7.50.

 

DELIVERY RESTRICTIONS

Unfortunately, we are unable to offer our mail order service to the following areas due to our couriers boundaries: Scottish Highlands & Islands, Northern Ireland, the Republic of Ireland, Channel Islands, Scillies and Isle of Man.

For any queries, or if really desperate, contact us at sausages@heckfood.co.uk, and let’s see what we can do?

Copyright Notice

This website and its content is copyright of HECK! Food Ltd © 2015-18. All rights reserved.

  • Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only

  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy Policy

Heck Food takes your privacy seriously and we are committed to protecting your personal information.

This privacy policy sets out the way in which any personal information you provide to us is used and kept secure by Heck Food. It explains what information we may collect about you, how we may use it, and your rights in respect of keeping your personal data.

Our policy applies whenever we collect your personal data via our website or from our other digital media platforms. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

Please note that this privacy policy forms part of our digital ‘Terms of Use’.

 

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at sausages@heckfood.co.uk or write to us at the following address:

Heck Food Ltd, Heck Q, Lime Lane, Bedale, North Yorkshire, DL8 2NY

 

Information we collect and what we use it for

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.

In broad terms, we use your data for the following purposes:

  • to administer and provide products and services you request or have expressed an interest in

  • to enable us to administer any competitions or other offers/promotions which you enter into

  • to communicate with you in the event that any products or services you have requested are unavailable  

  • for fraud screening and prevention purposes 

  • for record keeping purposes 

  • to carry out market research so that we can improve the products and services we offer 

  • to track your activity on our digital platforms 

  • to create an individual profile for you so that we can understand and respect your preferences

  • to personalise and improve your experience on our digital platforms

  • to personalise and/ tailor any communications that we may send you

  • for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us

When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a record of your name, address, delivery address, email address and telephone number. We may also record details of any health issues you may have at the time of ordering online, or booking an event or service which will take place at on our site to help to ensure your comfort and safety.

When you sign up with us for an online account, register to receive marketing communications from us, enter one of our competitions, fill in one of our forms, or otherwise expressly provide us with your personal information, we may collect and store any personal information that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out market research.

When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how our customers use our digital platforms to enable us to create better content and more relevant communications:

  • how you have reached our digital platform and the internet protocol (IP) address you have used

  • your browser type, versions and plug-ins, and your operating system

  • your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information 

  • which videos you have watched and for how long

  • what content you like or share

  • your subscription status

  • information collected in any forms you complete

We may also infer your country of location from the IP address you have used to access our digital platforms and we may analyse which marketing activity led to your taking specific action on our digital platforms.

 

News, offers and opportunities from us (which we provide only with your consent)

If you haven’t already signed up to receive our newsletter, please click here. You can unsubscribe by clicking here, or by writing to us at the address above. Please note, if you don’t choose to receive this information, we will be unable to keep you informed of new products, events or special offers that may interest you.

 

Disclosure of your information 

In order to provide our products to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.

We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms of use, terms and conditions of sale or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.

Some of the organisations to which we may disclose your personal information are situated outside of the United Kingdom and European Union in countries which may not have laws that protect privacy rights as extensively as in the United Kingdom. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is protected in accordance with this privacy policy.

In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.

 

Security of information

We take the security of your personal information seriously. Payments through our website are handled by PayPal. PayPal handles transactions securely and does not share your credit card details with us. See PayPal’s privacy policy for more details on how they handle your information. PayPal Privacy Policy

In addition, we have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.

 

Monitoring

Please note that for your safety and security, CCTV is in operation on our site. Some areas are open to you and members of the public who are visiting our factory or visitor's centre.

 

More about your information - your rights

You may correct or update your personal information at any time by emailing us at sausages@heckfood.co.uk or by changing your profile on our website. Please include your name and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes. 

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to us at the above address. You have the right to receive a copy of the personal information that we hold about you. Please write to us at the address above if you wish to exercise this right. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.

If you have subscribed to receive marketing communications, you can unsubscribe here at any time.

Changes to this privacy policy

We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly, we recommend that you check this page periodically in order to review the latest version. 

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at sausages@heckfood.co.uk or to the above address.
 

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HECK! Food Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'HECK! Food Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is: Heck Q, Lime Lane, Kirklington, Bedale, North Yorkshire, DL8 2NY. Our company registration number is 5169232 (Registered in England). The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Delivery

We currently do two deliveries a week.

  1. Wednesday - Your parcel(s) will be delivered to you on Wednesday if you place your order AFTER midday on the previous Wednesday and BEFORE midday on the following Monday
  2. Friday - Your parcel(s) will be delivered to you on Friday if you place your order AFTER midday on the Monday and BEFORE midday on the Wednesday

If you order £25 or more you will qualify for FREE delivery.

All orders under £25 have a  delivery cost of £7.50.

 

DELIVERY RESTRICTIONS

Unfortunately we are unable to offer our mail order service to the following areas due to our couriers boundaries: Scottish Highlands & Islands, Northern Ireland, the Republic of Ireland, Channel Islands, Scillies and Isle of Man.

For any queries, or if really desperate, contact us at sausages@heckfood.co.uk, and let’s see what we can do?

Copyright Notice

This website and its content is copyright of HECK! Food Ltd © 2015-18. All rights reserved.

  • Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only

  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy Policy

Heck Food takes your privacy seriously and we are committed to protecting your personal information.

This privacy policy sets out the way in which any personal information you provide to us is used and kept secure by Heck Food. It explains what information we may collect about you, how we may use it, and your rights in respect of keeping your personal data.

Our policy applies whenever we collect your personal data via our website or from our other digital media platforms. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

Please note that this privacy policy forms part of our digital ‘Terms of Use’.

 

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at sausages@heckfood.co.uk or write to us at the following address:

Heck Food Ltd, Heck Q, Lime Lane, Bedale, North Yorkshire, DL8 2NY

 

Information we collect and what we use it for

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.

In broad terms, we use your data for the following purposes:

  • to administer and provide products and services you request or have expressed an interest in

  • to enable us to administer any competitions or other offers/promotions which you enter into

  • to communicate with you in the event that any products or services you have requested are unavailable  

  • for fraud screening and prevention purposes 

  • for record keeping purposes 

  • to carry out market research so that we can improve the products and services we offer 

  • to track your activity on our digital platforms 

  • to create an individual profile for you so that we can understand and respect your preferences

  • to personalise and improve your experience on our digital platforms

  • to personalise and/ tailor any communications that we may send you

  • for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us

When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a record of your name, address, delivery address, email address and telephone number. We may also record details of any health issues you may have at the time of ordering online, or booking an event or service which will take place at on our site to help to ensure your comfort and safety.

When you sign up with us for an online account, register to receive marketing communications from us, enter one of our competitions, fill in one of our forms, or otherwise expressly provide us with your personal information, we may collect and store any personal information that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out market research.

When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how our customers use our digital platforms to enable us create better content and more relevant communications:

  • how you have reached our digital platform and the internet protocol (IP) address you have used

  • your browser type, versions and plug-ins, and your operating system

  • your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information 

  • which videos you have watched and for how long

  • what content you like or share

  • your subscription status

  • information collected in any forms you complete

We may also infer your country of location from the IP address you have used to access our digital platforms and we may analyse which marketing activity led to your taking specific action on our digital platforms.

 

News, offers and opportunities from us (which we provide only with your consent)

If you haven’t already signed up to receive our newsletter please click here. You can unsubscribe by clicking here, or by writing to us at the address above. Please note, if you don’t choose to receive this information, we will be unable to keep you informed of new products, events or special offers that may interest you.

 

Disclosure of your information 

In order to provide our products to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.

We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms of use, terms and conditions of sale or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.

Some of the organisations to which we may disclose your personal information are situated outside of the United Kingdom and European Union in countries which may not have laws that protect privacy rights as extensively as in the United Kingdom. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is protected in accordance with this privacy policy.

In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.

 

Security of information

We take the security of your personal information seriously. Payments through our website are handled by PayPal. PayPal handles transactions securely and does not share your credit card details with us. See PayPal’s privacy policy for more details on how they handle your information. PayPal Privacy Policy

In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.

 

Monitoring

Please note that for your safety and security, CCTV is in operation on our site. Some areas are open to you and members of the public who are visiting our factory or visitor's centre.

 

More about your information - your rights

You may correct or update your personal information at any time by emailing us at sausages@heckfood.co.uk or by changing your profile on our website. Please include your name and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes. 

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to us at the above address. You have the right to receive a copy of the personal information that we hold about you. Please write to us at the address above if you wish to exercise this right. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.

If you have subscribed to receive marketing communications, you can unsubscribe here at any time.

Changes to this privacy policy

We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly, we recommend that you check this page periodically in order to review the latest version. 

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at sausages@heckfood.co.uk or to the above address.
 

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HECK! Food Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'HECK! Food Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is: Heck Q, Lime Lane, Kirklington, Bedale, North Yorkshire, DL8 2NY. Our company registration number is 5169232 (Registered in England). The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Delivery

We currently do two deliveries a week.

  1. Wednesday - order before MIDDAY Monday

  2. Friday - order before MIDDAY Wednesday

If you order £25 or more you will qualify for FREE delivery.

All orders under £25 have a  delivery cost of £7.50.

 

DELIVERY RESTRICTIONS

Unfortunately we are unable to offer mail order to the following areas: Scottish Highlands & Islands, Northern Ireland, the Republic of Ireland, Channel Islands, Scillies and Isle of Man.

For any queries, or if really desperate, contact us at sausages@heckfood.co.uk, and let’s see what we can do?

Copyright Notice

This website and its content is copyright of HECK! Food Ltd © 2015-18. All rights reserved.

  • Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only

  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy Policy

Heck Food takes your privacy seriously and we are committed to protecting your personal information.

This privacy policy sets out the way in which any personal information you provide to us is used and kept secure by Heck Food. It explains what information we may collect about you, how we may use it, and your rights in respect of keeping your personal data.

Our policy applies whenever we collect your personal data via our website or from our other digital media platforms. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

Please note that this privacy policy forms part of our digital ‘Terms of Use’.

 

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at sausages@heckfood.co.uk or write to us at the following address:

Heck Food Ltd, Heck Q, Lime Lane, Bedale, North Yorkshire, DL8 2NY

 

Information we collect and what we use it for

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.

In broad terms, we use your data for the following purposes:

  • to administer and provide products and services you request or have expressed an interest in

  • to enable us to administer any competitions or other offers/promotions which you enter into

  • to communicate with you in the event that any products or services you have requested are unavailable  

  • for fraud screening and prevention purposes 

  • for record keeping purposes 

  • to carry out market research so that we can improve the products and services we offer 

  • to track your activity on our digital platforms 

  • to create an individual profile for you so that we can understand and respect your preferences

  • to personalise and improve your experience on our digital platforms

  • to personalise and/ tailor any communications that we may send you

  • for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us

When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a record of your name, address, delivery address, email address and telephone number. We may also record details of any health issues you may have at the time of ordering online, or booking an event or service which will take place at on our site to help to ensure your comfort and safety.

When you sign up with us for an online account, register to receive marketing communications from us, enter one of our competitions, fill in one of our forms, or otherwise expressly provide us with your personal information, we may collect and store any personal information that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out market research.

When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how our customers use our digital platforms to enable us create better content and more relevant communications:

  • how you have reached our digital platform and the internet protocol (IP) address you have used

  • your browser type, versions and plug-ins, and your operating system

  • your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information 

  • which videos you have watched and for how long

  • what content you like or share

  • your subscription status

  • information collected in any forms you complete

We may also infer your country of location from the IP address you have used to access our digital platforms and we may analyse which marketing activity led to your taking specific action on our digital platforms.

 

News, offers and opportunities from us (which we provide only with your consent)

If you haven’t already signed up to receive our newsletter please click here. You can unsubscribe by clicking here, or by writing to us at the address above. Please note, if you don’t choose to receive this information, we will be unable to keep you informed of new products, events or special offers that may interest you.

 

Disclosure of your information 

In order to provide our products to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.

We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms of use, terms and conditions of sale or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.

Some of the organisations to which we may disclose your personal information are situated outside of the United Kingdom and European Union in countries which may not have laws that protect privacy rights as extensively as in the United Kingdom. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is protected in accordance with this privacy policy.

In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.

 

Security of information

We take the security of your personal information seriously. Payments through our website are handled by PayPal. PayPal handles transactions securely and does not share your credit card details with us. See PayPal’s privacy policy for more details on how they handle your information. PayPal Privacy Policy

In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.

 

Monitoring

Please note that for your safety and security, CCTV is in operation on our site. Some areas are open to you and members of the public who are visiting our factory or visitor's centre.

 

More about your information - your rights

You may correct or update your personal information at any time by emailing us at sausages@heckfood.co.uk or by changing your profile on our website. Please include your name and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes. 

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to us at the above address. You have the right to receive a copy of the personal information that we hold about you. Please write to us at the address above if you wish to exercise this right. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.

If you have subscribed to receive marketing communications, you can unsubscribe here at any time.

Changes to this privacy policy

We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly, we recommend that you check this page periodically in order to review the latest version. 

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at sausages@heckfood.co.ukor to the above address.
 

Special Offers

Would you like to receive special offers from us? If so, complete the form below and well add you to
our email list!

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